Refunds and Exchanges
What if I am unhappy with my purchase for any reason?
Return it for a full refund! 30 Days, no questions asked
Return To Address:
2500 N Oracle Rd Tucson, AZ 85705
When do I get my Money?
Send us an e-mail with the tracking number. We will refund your money in 2-3 days.
Shipment processing time
Our products are all made to order, lead time is 4 to 5 business days. And shipping is usually 3-5 Business days as well.
Shipping rates & delivery estimates
Shipping is Free unless otherwise stated. If there are shipping charges they will be calculated and displayed at checkout.
Shipment method Estimated delivery time Shipment
For items Shipped directly from our warehouse in Tucson, AZ
- USPS First Class Mail Standard 3-5 business days Free
- USPS Priority 2-3 business days Free Delivery (delays can occasionally occur.)
For items Shipped from our partners located throughout the U.S. and Canada,
- USPS_RURAL_LO_48_US 12-20 days
- USPS_CAN_INT_AK_HI_US 19-39 days
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email after placing your order containing your tracking number(s). This is just a confirmation that we have accepted and processed your order it may still be 4-5 days before your tracking number will be active.
Customs, Duties and Taxes
poweritupusa.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages:
poweritupusa.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Disclosures:
Poweritupusa.com doesn’t require our partners to certify that their products were made in North America only that they own and operate a retail business with a physical location somewhere in the U.S. or Canada.
